Digital Onboarding

Onboarding that delights - in minutes, not days.

Give new customers a fully digital start and manage existing customers 100% paperless - without media breaks and without duplicate data entry.

100% paperlesshybrid or online-onlyhosting in Germany, on-premise or cloud
The problem

Good onboarding rarely fails on willingness - but on paper.

The intent is there, the process slows it down. As long as forms travel back and forth, you lose time, data and prospects.

  1. 01

    High drop-off rate

    Every media break and every missing field increases the drop-off rate - prospects abandon the process.

  2. 02

    Manual effort

    Data is entered multiple times and transferred into the system by hand - slow and error-prone.

  3. 03

    Regulation & proof

    Identification, signature and documentation have to be right - every manual step is a risk.

The solution

One seamless, digital process - completely paperless.

Our solution maps the entire onboarding chain in a single flow: capture data, check, identify, sign, complete - hybrid with an advisor or online-only.

  • Hybrid or online-only - you decide
  • No media breaks, no duplicate entry
  • Pre-filled forms from existing data
  • Save and continue later
  • Fully in the look and feel of your brand
The flow

Three steps to completion.

A seamless process - from data capture to contract opening, without media breaks.

Data capture

Individual data capture including plausibility and completeness checks.

Signing

Identification and/or digital signature via your preferred provider.

Completion

Contract opening and management including customer login and digital mailbox.

Your benefit

What this means for your institution.

Higher conversion, more satisfied customers and noticeably less effort in the back office.

Minutes
not days - from start to completion
90%+
less manual rework
100%
paperless, no media breaks
Core features

Everything an onboarding needs - built in.

Automated document processes

Internal and external document processes mapped and automated.

Third parties integrated

Signature, identification and compliance checks seamlessly integrated.

Plausibility checks

Plausibility and completeness checks directly within the flow.

Interfaces

Connection to existing system landscapes via API.

Flexible hosting

Hosted in Germany, on-premise or with your preferred cloud provider.

Pre-filled forms

Reuse of existing data for pre-filled fields.

Save progress

Interrupt the process and continue seamlessly later.

Your look and feel

Individually customizable in your brand design.

Multilingual & responsive

Any language, usable on laptop, tablet and smartphone.

Proof

Onboarding in minutes instead of weeks.

“Through the successful collaboration with United Signals, we created a location-independent onboarding journey that shortens account and portfolio opening to just a few minutes and reduces manual rework by over 90%. The go-live was achieved in just 90 days.”

MKMichael Karg · Head of Corporate Development, Merkur Privatbank
More solutions

More solutions, even more possibilities.

Ready for paperless onboarding?

We will show you the onboarding journey, with no obligation, using an example from your own institution.